Trust centre

Before you order: sources, delivery and refunds.

Check what you will receive, when it is due and how refunds work. Self-service reports use a licensed Chinese business-information platform. Scoped L3 checks add a China-side manual recheck of key lines against named official sources.

A report supports your due diligence. It does not approve a supplier. Our own company check shows the same fields, dates and limits applied to Currawong.

Jump to: what am I buying · source unavailable · delivery & lateness · refunds · my documents · named individuals · if we are wrong · law & contact · payment methods · someone sent you here? · is this really us? · full terms

BEFORE YOU PAY / 01

What you are buying, and on whose word.

01

What exactly am I buying?

You choose the record lines for your report. Each delivered line names its source, date and limits. The free paste screen reads text you supply; it does not retrieve a live registry record. Site visits require a separate quote.

Prices are shown before you order, recalculated on the order-review page and again on our server; the server calculation is the authoritative one. The current menu and prices are on the supplier report page.

02

What happens if the source is unavailable?

That line is cancelled and refunded. We do not silently substitute a different source to fill the gap. This is clause 1 of the service terms, not a goodwill gesture.

Self-service report lines use a licensed Chinese business-information platform that republishes official records. Scoped L3 human checks add manual official-source rechecks of key lines. Each rechecked line states its source, date and access limits.

We do not query, proxy, cache or scrape official portals by automated means, or bypass their access controls. The table shows source paths; your order or quote confirms availability.

TierInput / sourceReads official portals directly?Label on delivered lines
Free paste screenBusiness-scope text you pasteNoUser-provided text
Live lookupLicensed commercial platformNoLicensed commercial platform
Self-service reportLicensed commercial platformNoPlatform-sourced record
L3 human checkPlatform records, then a manual official-portal recheck of key linesBy hand, by a China-side person: never automatedHuman interpretation + official-source recheck
L4 site visitOn-site observationNot applicableCurrawong-observed
03

When do I get it, and what if you are late?

Self-service report delivery follows the window on your order confirmation, up to 72 hours after payment confirmation. If automation fails or a line needs review, we notify you and continue within the confirmed window. A scoped human check is delivered within 3 business days of payment confirmation, as stated on its quote.

If we miss the agreed window, you may cancel the affected lines and receive a full refund of those lines. Your rights under the consumer law that applies to you stay untouched.

04

Can I get a refund?

First order: 14 days, no questions. Tell us within 14 days of delivery if you want a refund of your first paid report, for any reason or no reason. We refund the full amount. This applies once per buyer.

Every refund is sent back through the original payment method. No Currawong account is needed. Your payment provider’s dispute process is separate and follows its own eligibility rules and deadlines. Using it does not remove your rights under our refund terms.

Beyond that window: before payment, or before fulfilment starts, cancel at no charge. After fulfilment starts, for a cancellation unrelated to a service failure we may retain only the reasonable, documented value of conforming work already done and source-query costs already incurred, and refund the balance.

For a service failure the remedies are the ones the law gives you, and nothing in our terms removes them. The full wording is clause 4 of the terms.

05

What happens to my documents and my report?

Company-check reports are delivered through view-only sessions. Your private link opens the report in 30-minute sessions for 7 days after delivery. During the 30-day retention period, we reopen the viewing window on request at no charge.

You can save a watermarked PDF copy from a session. It carries the order ID, export time and SHA-256 fingerprint. There is no unwatermarked download. We verify a fingerprint by email at no charge while the report text is retained.

Report text is deleted 30 days after delivery; order metadata is kept. Save your copy before then. See the privacy notice for retention and deletion requests.

The company-check form asks for an email only as an optional delivery channel, and an order can be placed anonymously. If you do give an email, it is used to run and record the order. No marketing list exists here.

06

Whose names appear in the report?

Company names appear in full. The legal representative is named. Other individuals appear with roles, stakes and dates, but names are withheld by default.

This is our policy for limiting personal data. It does not establish that every transfer is exempt from legal duties. See the privacy notice and permitted use of person-level records.

An optional order-level unlock extends naming to list-type person records, capped at 25 distinct named individuals per order. That cap is ours, not the law’s. If our own annual budget cannot cover your order at fulfilment time, that fee is refunded and the report is delivered with the default tiering, the rest of your order is unaffected.

07

What if something we published is wrong?

If a report line does not match its source: email the order ID and the line. A person rechecks the official source. We correct the error or refund that line. There is no time limit on this remedy.

If the source cannot answer your question: we explain the limit and the evidence you need next. For example, a registered address is a filing point; it does not prove a production site.

Write to hello@currawongweb.com. How corrections are handled, and how facts, inferences and limitations are kept visibly separate, is set out in the editorial policy.

Person-level records can be incomplete, out of date, or refer to a different person with the same name. Treat an adverse hit as a question to put to the supplier, never as a proven fact about a person.

08

Which law applies, and who do I contact?

If your rules require arbitration: ask before ordering. We will agree in writing to HKIAC or SIAC arbitration in place of the courts named below, with no order-size threshold. Review the process and fees before choosing this route.

We do not carry professional indemnity insurance. Check whether your procurement rules require it. Our correction and refund commitments are set out above; the liability clause states the applicable limits.

The terms are governed by the laws of the People’s Republic of China, and its competent courts have non-exclusive jurisdiction. That is where this desk operates and where the company is registered. This choice does not reduce any mandatory consumer protection that applies to you.

For a problem with a report, email first. We do not publish a response-time target until there is real-buyer history to support one. If we cannot settle the problem, the refund terms and your payment provider’s dispute process both remain open.

The operating company. These details were retrieved from a licensed platform on 19 August 2026. They are a dated record, not a current-status guarantee.

Registered name
济南深与国际贸易有限公司
Unified Social Credit Code
91370105MAKM7P5L3P
Entity type
有限责任公司(自然人投资或控股)
Registration status
开业
Registered address
山东省济南市天桥区泺口街道济泺路71号华宇云商创新园区25层2518室
Established
2026-08-18
Source
Licensed Chinese business-information platform
Query date
2026-08-19

The company was registered on 18 August 2026. Before paying, inspect the licence and operator details, specimen report and first-order refund terms. Payment-provider disputes have separate eligibility rules and deadlines.

The operations log reports activity and its limits. Research deposits and our own company check are available to inspect; neither is proof of customer results.

To check today’s record, use our code in the free structure check, then follow the registry guide. A passing checksum does not prove registration.

A person reads the mailbox. There is no published response-time target; measured response times belong in the operations log once supported by real-buyer data.

Email hello@currawongweb.com. There is no account system and no login to lose; your order link is the only credential.

09

Which payment methods can I use?

Your order page shows the methods available to you

Choose a payment method on your private order page. Hosted checkout and secure card forms show the options available for that order; card details go directly to the payment provider.

If international bank transfer is offered, use the USD instructions on that order page and provide the remittance reference so we can match your payment. If a method is greyed out or its instructions are pending, do not send funds elsewhere on the strength of an email.

MEASURED / HOW THE LINES ARE HELD

What the automated checks can establish

The figures below were counted on 6 September 2026. Tests check specified wording and code behaviours. They cannot verify the truth of every source record or prove the quality of a delivered report.

Local test and content-inventory counts. Counted 6 September 2026.
CheckCount
Automated tests in the local check3,013
Test files asserting that something must not happen151 of 416
Explicit contract suites (wording, sources, dates, scope)68
Pages whose evidence markers all carry a query date119 of 119

The checks can catch missing dates and known wording violations. Their coverage is limited to the cases they test. A passing build is not independent validation of a supplier or our service.

Inspect the evidence behind a claim. The research index links to methods, datasets and stated limits. For example, the English-name search study reports both matches and misses for its defined batch.

Study cohorts overlap and answer different questions. Their counts cannot be added into a total of unique companies, and a lookup success rate is not a report-accuracy rate.

Research pages link to repository deposits with DOIs. These help you find and cite files. They do not prove accuracy or endorsement. Records may be updated or withdrawn under the host’s rules; see the repository limits.

A test can check that a date is present, but cannot establish that it is honest. Read the source, method and limits beside the finding.

10

Someone sent you here — how do you check us before spending anything?

Start with these four checks before spending anything:

  1. Use the free screen first. Paste a supplier’s registered wording and see what you get before any money is involved. It reads your pasted text and does not look up a live record.
  2. Check us the way we tell you to check a supplier. Our registered name, 18-character code and licence photo are on the operator page. Put the code through our own free checker and then look us up on the official register yourself.
  3. Read what a delivered report actually looks like. The specimen shows the format; sample reports show dated examples. Their source and tier labels describe those examples; the current menu governs new orders.
  4. Know your exit before you enter. Your first paid report is refundable within 14 days of delivery, once per buyer. Your payment provider’s dispute process has separate eligibility rules and deadlines.

Sharing this service? Link to the report menu and this page so the buyer can review scope, sources and refunds. A recommendation should not imply that Currawong endorses a supplier.

11

How to check a message really came from us

Our company details and report format are public. Someone else can copy them. Use the checks below when a message asks you to act.

  • Email only ever comes from @currawongweb.com. A different spelling is not ours. A displayed sender address alone does not prove who sent the message.
  • We never send a new or changed payment account by email. For reports, use your private order page. For goods orders, use the quote version you accepted in writing. A revised quote voids the previous version and its payment link. Email alone cannot change instructions. Do not act on requests to pay elsewhere or switch to friends-and-family.
  • There are no agents, no offices, no authorised representatives. One person runs this desk. Anyone claiming to act for us, or to be our China office, is not.
  • Any delivered report can be checked with us. Email its SHA-256 fingerprint to hello@currawongweb.com. We can compare it with the delivered text during the 30-day retention period, at no charge. After deletion, we can confirm the order’s existence, date and scope, but cannot recalculate the fingerprint. We do not disclose the buyer’s identity.
  • We never endorse a supplier. If someone shows you a report as proof that we vetted them, that is a misuse of it. Reports are ordered self-serve and we do not check who ordered one. A clean record is not a recommendation.
  • When in doubt, do not reply to the message. Type currawongweb.com yourself and use the address on this page.
12

Where are the full terms and policies?

Service terms: the ten clauses recorded against every order, published word for word.
Privacy notice: what stays in your browser, what is sent, and what is deleted when.
Pricing, compared with the alternatives: what this costs against databases, one-off reports and audits, with real figures.
Editorial policy: sourcing, corrections, and how facts are separated from inferences.
About: what this desk does and does not do.

PRIMARY SOURCES / 02

Official sources this page relies on

Everything this desk delivers comes from published records. These are the texts that define them. Links were checked on 6 September 2026.

We read records and state their limits. We do not certify suppliers, write legal opinions or issue credit ratings.