The terms you order under, published in full.

Sources and accuracy.

For each accepted line we confirm, at fulfilment, which official registry or commercial data source is available and actually used. Each delivered line identifies its source and query date and is prepared with due care and skill to match the agreed report description. Registry coverage, access delays and source-record errors remain limitations; unless expressly agreed otherwise, we report information retrieved at the query time and do not independently audit every source record. If no agreed source is available for a line, that line is cancelled and refunded — we never silently substitute a different source. These disclosed limitations do not exclude any non-excludable guarantee or remedy.

Informational only.

The report is due-diligence information, not legal, financial or investment advice, and does not guarantee supplier safety, actual production location or a transaction outcome. On-site verification is a separate, separately quoted service. These scope limits do not remove any guarantee that the service will be fit for a disclosed purpose or achieve a disclosed result where the consumer law that applies to you — for Australian consumers, the Australian Consumer Law — requires that guarantee.

Orders and pricing.

Prices are shown before you order and are re-calculated from the published menu on the order-review page and again on our server; the server calculation is authoritative. Every self-service report line is retrieved from a licensed Chinese business-information platform — the single commercial data source for self-service reports — which republishes Chinese official records that originate from the National Enterprise Credit Information Publicity System (国家企业信用信息公示系统), China Judgements Online (中国裁判文书网) and the China Enforcement Information Disclosure Network (中国执行信息公开网). We do not query, proxy or cache those official portals by automated means. In a scoped L3 human check, key lines are additionally rechecked by hand against those official portals by a China-side person, and each rechecked line names the official source and its query date. Each delivered line names its source and query date. The optional order-level Named individuals unlock is a flat fee, is never discounted, and is charged once per order — or, in a batch order, once for the whole batch at a flat $99 however many companies that batch covers — it covers the number of named individuals leaving China under our own person-data budget, not the number of records queried. Batch orders run the same checks for several companies at once: each company is priced from the published menu, a batch discount derived from those prices applies to the check lines (10% from three companies, 15% from ten), and a screening batch prices the fixed four screening lines at the 60% bundle rate per company. Every batch must total at least $20. Each company in a batch is delivered as its own report with its own private link. Bundle discounts (theme packs at 90%, the all-checks bundle at 60% of single-item totals) are derived from the published single-item prices. Placing an order creates an order record and a payment instruction; the order itself does not charge you. Fulfilment starts only after your payment is confirmed. Any material change to the accepted scope, price or delivery arrangement requires both parties’ agreement; if you do not agree, you may cancel and receive a refund of any prepayment for work not provided.

Cancellation and refunds.

First-order guarantee: if the first paid report order identified by your order record leaves you unhappy for any reason — or no reason — tell us within 14 days of delivery and that order is refunded in full to the original payment method. This guarantee applies once per buyer and sits above every retention rule in this clause; the rules below apply outside it. You may cancel without charge before payment or before fulfilment starts. After fulfilment starts, you may still cancel, but for a cancellation unrelated to a service failure, including a change of mind, we may retain or charge only the reasonable, documented value of conforming work completed and non-recoverable source-query costs incurred up to cancellation, and will refund the balance of any prepayment. Beyond the first-order guarantee, change-of-mind refunds are not available for those completed or incurred amounts. Our services come with guarantees that cannot be excluded under the consumer law that applies to you — for Australian consumers, the Australian Consumer Law — including due care and skill, fitness for an applicable disclosed purpose, and supply within the agreed time or, if none is agreed, a reasonable time. If the service fails a guarantee or materially does not match the agreed description, you are entitled to the remedies the law provides: we will remedy a non-major failure within a reasonable time; for a major failure, or a failure not remedied within a reasonable time, you may cancel and receive the applicable refund or compensation. Nothing in these terms excludes, restricts or modifies those rights or remedies.

Delivery estimate and viewing.

Your order confirmation states the delivery window, which will not exceed 72 hours after payment confirmation. That window covers self-service report orders. A scoped human check is delivered within 3 business days of payment confirmation, the schedule stated on its own quote. We do not publish a faster typical estimate because there is no measured paid-order baseline for one. If automated fulfilment fails, or a line needs human review, we notify you and continue within the confirmed window. Reports are delivered through view-only sessions; from inside a session you may save a watermarked PDF copy that carries the order id, export timestamp and a verification fingerprint — there is no unwatermarked download. Your private link re-opens the report in 30-minute viewing sessions for 7 days after delivery, and we re-open the viewing window on request after that at no extra charge. We communicate a material delay promptly. If we miss the agreed delivery window, you may cancel the affected lines and receive a full refund of those lines — in addition to, not instead of, your remedies under the consumer law that applies to you, including supply within a reasonable time where no time is agreed. A material change to the agreed window requires your agreement; if you do not agree, you may cancel and receive a refund of any prepayment for work not provided.

Liability cap.

To the maximum extent permitted by law, our aggregate liability for claims other than failure to comply with a non-excludable consumer guarantee is capped at the amount paid for the affected report. We are not liable for loss to the extent caused by use outside the agreed report scope or by disregarding an express source limitation or warning. Where the consumer law that applies to you permits liability for a consumer guarantee to be limited — for Australian consumers, the Australian Consumer Law — our liability is limited to supplying the services again or paying the reasonable cost of having them supplied again, but only where that limitation is fair and reasonable. No cap or exclusion applies to liability or remedies that cannot lawfully be limited, including compensation for reasonably foreseeable loss under the ACL or an equivalent applicable consumer law, or to fraud or wilful misconduct.

Acceptable use.

The report is for your own internal sourcing due diligence. You may share it on a need-to-know basis with your employees and professional advisers, financiers, insurers or regulators, but must not resell or publicly republish it, harass, spam or defame the checked company, or use personal information unlawfully. This clause does not restrict a complaint, dispute or disclosure required by law.

Person-level records — purpose limits.

Reports name companies in full. For individuals we apply a tiered default: the supplier’s legal representative — the individual registered to represent the company and execute company affairs under its articles and applicable law — is named in your report wherever a line you ordered returns it from the queried source, together with any company-level records you select that concern that role, such as court-enforcement, dishonest-debtor, spending-restriction or exit-restriction status. All other individuals connected to the supplier — individual shareholders, executives, key personnel and historical officers — appear with their roles, stakes, dates and statuses, but their names are withheld; in their place the report states whether the queried registry source has the relevant person on record. Some check lines return only a verdict rather than the values behind it — a three-element identity match, for instance, comes back as matched without reproducing the name, code and representative it matched — and there the report says so on the line instead of implying a name was read. Two separate things drive this, and we keep them apart. The law: China’s cross-border personal-information rules attach obligations to a transfer according to its nature, volume, sensitivity and circumstances — above stated annual headcount thresholds a transfer requires a formal mechanism such as a standard contract, certification or a security assessment. They do not grant or withhold a per-order quota of names. Our policy: we minimise person-level data by default and hold our own annual volume of named individuals well inside the lowest threshold band, so that no such mechanism is triggered. An optional order-level Named individuals unlock extends naming to list-type person records, up to 25 distinct named individuals per company report — a Currawong product limit we set ourselves, not a legal allowance; in a batch order one unlock is charged for the whole batch at a flat $99, and applies to every company report in it. If our own annual budget cannot cover your order at fulfilment time, the unlock fee is refunded and the report is delivered with the default tiering — the rest of your order is unaffected. Whatever person-level content is delivered consists of public records republished by the data platform, retrieved on the query date, and is supplied for one purpose only: assessing counterparty and payment risk in your own sourcing decision. You must not use them to make employment decisions about any individual, to build a personal profile beyond that sourcing purpose, to publish or resell them, or for any purpose the personal-information law applying to you or to the data subject prohibits. Person-level records can be incomplete, out of date, or refer to a different person with the same name — treat an adverse hit as a question to raise with the supplier, never as a proven fact about a person.

Privacy.

We process the supplier’s registered name (public registry data) and your order email only as reasonably necessary to review, fulfil and record the order, handle questions or remedies, and comply with law. No account is created, and we do not add your email to a marketing list without consent. Source data is handled subject to applicable privacy law and the relevant source licence. Delivered reports contain public records republished by the data platform — originating from the National Enterprise Credit Information Publicity System (国家企业信用信息公示系统), China Judgements Online (中国裁判文书网) and the China Enforcement Information Disclosure Network (中国执行信息公开网): company registry records, and person-level content limited by default to the legal representative’s name plus role-level records in which other individuals’ names are withheld, subject to the purpose limits above. Reports are stored on our Cloudflare infrastructure — a globally distributed network — for order fulfilment and the viewing window.

Governing law.

These terms are governed by the laws of the People’s Republic of China, where the operating company is registered, and the competent courts of the People’s Republic of China have non-exclusive jurisdiction. This choice does not prevent either party from using a court, tribunal or statutory process that has jurisdiction under applicable law, and does not reduce any non-excludable consumer or small-business protection, including a mandatory consumer protection of the country where you are based — for example, the Australian Consumer Law for buyers in Australia, or the mandatory consumer rules of your country of habitual residence in the EU. Before any of that: if something is wrong with a report, email hello@currawongweb.com. Most issues are resolved by the cancellation and refund terms above, and you keep whatever dispute rights your payment provider gives you — nothing in this clause asks you to give those up.

Invoices and putting this through a company

An invoice is available once your payment is confirmed, whichever method you paid with. You raise it yourself from your private order page, and it is produced through PayPal’s invoicing service in the name of the registered payee, 济南深与国际贸易有限公司, Unified Social Credit Code 91370105MAKM7P5L3P. It carries your order ID as its reference, and it says paid in full on its face, so it does not arrive in your accounts payable looking like a second bill.

If your company books this against an internal purchase order, put that number in the purchase-order field when you order. It comes back on the receipt, on the invoice and on your order page, so your finance side can match the payment without asking you.

Tax. Prices are in USD and the amount shown is the amount charged. No VAT, GST or other local tax is added, because we hold no tax registration in your country and collect none. For a business buyer in the EU or the UK this is a supply of services from outside your jurisdiction. Where the reverse charge applies, it is your own accounting entry to make. Keep the order record and the invoice as your evidence. For a business buyer in the United States this is a payment to a foreign vendor. We hold no US presence and no US taxpayer identification number, so no US tax form accompanies your invoice. If your accounts payable process needs a W-8BEN-E on file before it can pay a foreign vendor, ask before you order. Finding that out after you have paid is the expensive order of operations. We are not your tax adviser, and this paragraph describes what we do. What you must do is a question for your own adviser.

We can address the invoice to your company name as you give it to us. We cannot issue a tax invoice for a tax we do not collect, and we will not put a VAT number on a document when we do not have one.

Image licensing

The diagrams, charts and tool screenshots on this site marked as Currawong originals are our own work. You may reproduce them unmodified in articles, guides, teaching material and internal documents, provided you credit “Currawong” and, where the medium allows, link to the page the image appears on. Do not alter the data, remove the stated limits, or present an image as endorsement of any supplier or service. This section is not part of the ten service clauses above and does not change them.

What these terms govern

The clauses above apply to every order placed through the report menu, including the company check, the factory-claim check, the before-you-pay check and the full sweep. Personal data is handled under the privacy notice. Physical goods bought from the buying desk are governed separately by the goods terms, which do not change anything above.

Questions

If a clause is unclear, or your situation does not fit any of them, write to hello@currawongweb.com before ordering. We would rather answer a question than process a refund.